A 92-year-old woman was unable to buy a bottle of whisky because she couldn't prove she was over 18.
Great-grandmother Diane Taylor, of Essex, was asked to provide identification to purchase the alcohol for her son from her local One Stop Shop - but she was still denied service despite providing her bus pass and blood donor card because they didn't have her age on.
She explained to the Daily Mirror newspaper: "She said she wanted proof of age. I was so taken aback I didn't know what to do.
"No one can convince me I look under 25 - I'd only take 78 at a push.
"I am 101 per cent with them for checking young people but carrying it to that length is just ridiculous."
A One Stop Shop spokesman has since apologised to the woman, but maintained their staff have to see proof of age before selling alcohol.
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